Shipping
Shipping & Returns
All orders are packed by us with love and care and sent out within 2 business days.
DELIVERY WITHIN AUSTRALIA
Standard Shipping on orders under $80 $8.95
Free shipping on all orders $80+
Express shipping $15
All orders are dispatched within 1 - 2 business days and delivery times generally take 3-10 Days within Australia.
DELIVERY OVERSEAS
Delivery To New Zealand
Economy Air (15+business days) $15.00
Standard International (6-27 business days) $20.00
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Please note taxes and duties may be charged for international orders. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay delivery.
If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the shipping company.
SHIPPING POLICIES
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, Bumblebeez Kidz Boutique is not obligated to re-send the order to the correct address at our expense. Should a parcel be returned to us undelivered, Bumblebeez Kidz Boutique will inform you of this and process a refund, deducting the shipping costs. Please see our Terms & Conditions for more information.
LOST OR DAMAGED GOODS
If you feel your order has been lost in transit, please contact us with your order number so that we can assist you. We will need to raise a full investigation with our couriers, this could take up to 2 weeks to process.
REFUND & RETURNS POLICY
We want you to be 100% happy with our products and we welcome you to contact us at ainnes22@hotmail.com should you wish to communicate regarding an exchange or refund of a faulty product or sizing problem. Claims must be made within 30 days of receiving your item, and all items must be returned to us by post within 60 days.
Our returns policy does not apply to products that have been worn, used or damaged during or after delivery. Please see our Terms & Conditions for more information.
Return address is:
Bumblebeez Kidz Boutique
PO Box 190
Cygnet, Tas. 7112
ALL ELIGIBLE ONLINE RETURNS REQUIRE:
1. Items must be in new and original condition as purchased, with all labels/tags attached.
2. The items are returned within 60 days of the date shown on the tax invoice.