Return your item to us within 30 days of purchase
We want you to be over the moon with your items. If you are unsatisfied with an item, you may return it within 30 days of purchase for a full refund or store credit. We are absolutely delighted to be able to offer exchanges on all items too!
If you wish to make a return, it’s easy! All you need to do is contact firstname.lastname@example.org and we’ll get back to you with postage instructions. Address for returns:
Mrs A. Innes, P.O. Box 190, Cygnet, Tas. 7112
Purchase a full-price garment and get a FREE replacement if the size is not right. If you need to exchange any full-priced purchase for a different size, all you need to pay is the postage back to us and we'll send out your replacement with no extra postage charge.
Change of Mind/Size Returns
- Can be returned within 30 days of purchase
- Shipping Fees for returning items to us are the responsibility of the purchaser
- Exchanges available on all full priced items only, and only if the size/colour has not sold out
- Sale items are eligible for a refund or store credit
- Replacement items are sent only after original item is received
Faulty, Damaged or Wrong item Received Returns
It is a rare occurrence that you should receive a faulty or damaged item, but if this happens, please get in contact with us as soon as possible at email@example.com. All issues are dealt with on a case by case basis, and should we deem a garment faulty, return postage is paid by us.
Items must be returned with the original sale tags attached, without being worn and within 30 days.